Customer Reviews

See what our customers say about us

Customer Reviews

Darren

Excellent service . Just the car we wanted . Thanks Paul top man. Thanks again Daz Taylor . Excellent service . Just the car we wanted . Thanks Paul top man. Thanks again Daz Taylor .

Luke

The first and hopefully not the last time dealing with buying a car from the guys at W18. The car was as decribed and Paul had no issues with helping me with any questions i needed answering. Could not recommend these guys enough.

Dan

I have bought 2 cars from W18 and had a brilliant experience on both occasions, friendly staff that would go above and beyond to find you the car that you want. I will be going back when it’s time for a new one!!

Dan
Liam

Great service.. No problems at all.. Highly recommended for buying any used car!

Liam
Steve

Cant fault the service at all and car has been great. Even helped getting rid of my old car and threw in some nice car mats without me even asking. Will definitely go back

Steve
Chris

Fantastic company, fantastic service and would definitely recommend to anyone wanting to buy a quality used car.

Chris
Thomas

We’ve bought two cars from Paul and Gary and they were both absolutely brilliant with sorting out our new/part ex’ing our old car on both occasions. Brilliant customer service, huge range of cars and very reasonably priced cars. Wouldn’t shop anywhere else locally before stopping here! Thanks chaps.

Thomas
Alan

This is a company that you can trust. Many people worry about buying a vehicle, but they should have confidence in W18 Cars Ltd. Every time that I have visited this firm they have impressed me with their honesty, professionalism and friendly approach. Gary and Paul and the rest of the staff there will provide you with a competitive deal and will not pressurise you into buying. Their guidance and advice provides a customer service second to none.

Alan
Andrew

Refreshingly different to the stereotypical car salesman. Totally focused on the customer’s needs without a hint of pushiness. Great service and fantastic staff.

Andrew
Phil

We bought 2 cars and the service was first class from start to finish, we would highly recommend.

Phil
Megan

Bought my Car from these guys last Friday! So happy with the car from what I got to use of it, thank you for your amazing service guys! Will be back when I can afford a new one! No fault from these gents!

Megan
Kyle

Got my Peugeot from there, great service and Gary is a very helpful and friendly chap.

Kyle
Derrick

I really recommend W18 these guys cant do enough for you so helpful and.polite honestly you wont get better service 10/10 marks got a Clio brilliant

Derrick
Sam

Amazing service from a great team. From start to finish was 24 hours. Amazing. Paul and Gary were so friendly and professional and never ever at any point felt pressured at all.

Cannot recommend them enough. Thank you very much.

Sam
Lucy

I’ll definitely be recommending W18 Cars to anyone looking to purchase a car! The service I got from both Gary and Paul was fantastic. Both very friendly and explained all the information so I clearly understood. Great customer service!

Lucy
Andrew

I recently purchased a car from W18 Cars, and I am very happy with my purchase.
From the first time I arrived there to arrange a test drive right through to arranging my finance and even after my purchase the customer service has been excellent. I would recommend to anyone that was considering purchasing a car from here.

Andrew
Chelsea-Leanne

I will be recommending this place to everyone who I speak to. A huge range of cars with such friendly , unpushy service and the customer experience was 10/10. I was made to feel at ease the whole way through my relaxed experience , and Paul went through everything in detail so I fully understood my agreement. I will definitely return in the future and I can’t thank Paul enough for how professional my experience was. Thank you again

Chelsea-Leanne
Catherine

I would highly recommend w18, it has been the easiest and most simple transaction in getting the perfect car! And the guys there are more than helpful! Amazing !

Catherine
James

Got my wife’s new car on Tuesday and she absolutely loves it. The service we had at W18 Cars was brilliant, they make you feel welcome and never rush you in to a decision like other dealerships. I can highly recommend this place if your looking for a car. Thank you again W18.

James
Imogen

Amazing service from Gary and the team at W18 Cars. They found us the perfect car for us at a great price. Would highly recommend!

Imogen
Zee

Amazing guys!! I would highly recommend w18 for a car. They got me the car I desired and always wanted. No hassle no fuss. Very straight forward with finance all hassle free can’t fault them.
Most off all I can’t thank them enough over the last couple days when my car had a fault they’re were so helpful. Straight to the garage no questions asked. Man at their garage had to keep over night as wasn’t just a simple job. Told Paul I’m in need of a car. Wasn’t a problem lent me their courtesy car (which they didn’t need too) as they knew I had children to sort.
They’re truly are amazing guys and if anyone asks where my car is from I will be sending them your way.
THANK YOU BOYS from the qashqai lady �
5* service

Zee
Tom

Really pleased with the way you guys have gone about things, this is why pencils have rubbers. Thank you for being so professional and loving the new Nissan we bought from you

Tom
Kris

Extremely pleased with the service I’ve received from Gary at W18. I gave Gary a very limited criteria regarding the car I was looking for to which he exceeded my expectations in every way!
I can’t fault the professionalism of the guys at W18 and will definitely be using them again in the future!

Kris
Jess

We went to just look around after being messed around else where… Saw the Nissan qashqai and I instantly fell in love. They weren’t pushy at all yet the process was speedy and stress free. At no point did I feel forced into signing up for anything. Excellent customer service and would recommend to anyone looking to buy a car.

Jess
Tom

Excellent service! Would definitely recommend to anyone. Got accepted for finance without any issues. from start to finish everyone was friendly and very helpful. Nothing is forced upon you like some companies out there! Great selection of cars at good prices. Picked my car up on Friday. Was serviced on the day for me as well. 10/10 for customer services!

Thank again.

Tom

Tom
Top